Frequently Asked Questions
Pricing
What hidden costs or expenses can I expect?
None. There are no hardware or software costs, no long distance charges, no service or installation fees, and no phone lines required. The per-call rate is the only expense you will incur for using the Mention This Call voice broadcasting service. See our pricing plans
Privacy and Responsible Use
Are there any restrictions about sending out messages?
Yes. Mention This Call is not intended to be used for unwanted calls. Each user is responsible for ensuring that their use of the system complies with all applicable laws and all other provisions within our Terms of Use. Please read our Terms of Use thoroughly before completing the signup process.
Will my contact/member list(s) be sold?
No. Please see our Privacy Policy for details of our commitment to you.
Technical Questions
Can I export a file with all my contacts?
Yes. We can accept Excel spreadsheets, and CSV files.
Can I create/manage more than one group? Are there limits on the size of my groups?
You can create as many groups as you like. There are no limits on the size of groups for pay-per-call pricing plans.
What happens if the person doesn't answer when my call is made?
If someone is not available to answer, Mention This Call will also deliver to an answering machine. If a phone line is busy or someone doesn't have an answering machine we will attempt to deliver your message 2 additional times.
How should I format a file for importing?
File Requirements:
Excel (.xls) or Comma Separated Values (.csv)
Column Order:
Column 1 = Phone Number with Area Code (Required)
Column 2 = Email Addresses
Can Mention This Call deliver messages to a business extension or voicemail account?
Mention This Call messages must be delivered to a direct line. We cannot deliver messages to any phone system that requires the entering of an extension number or forwarding by a person.
Does Mention This Call integrate with State and National "Do Not Call" lists?
Yes. Mention This Call is not intended to be used for unwanted calls. Therefore, we do integrate with State and National "Do Not Call" lists. Mention This Call DOES manage and update monthly the National Do Not Call list, which all recipients can elect to be placed on by visiting www.donotcall.gov Please read our Terms of Use thoroughly before completing the signup process. Privacy and Responsible Use
We do not use the Do Not Call list when contacting your personal customer list with your message.
